Online Library eBook - Keeping Your Data Clean in UX Online | Page 12

Merging Records 101 In UX Onlineā„¢, you also have the option to merge records when cleaning up your data. When duplicates are detected based on your rule criteria, the system will allow you to merge the two records. Merging will combine all the related records, notes, activities, and etc. The duplicate record, however, will be deactivated and will remain in the system for historical reference. To merge records, highlight 2 records in any record list view and click Merge from the list view toolbar.