How to Test Email from MX
Method 3: Other SMTP
If you have alternative options for supporting an SMTP relay these may be compatible with the MX website.
The website supports basic authentication, OAuth is not supported in the product today. In most cases we recommend an anonymous relay restricted by IP address.
If a non-standard port is used make sure the SMTP client port is also updated.
We recommend testing the relay for any alternative options to ensure it is working properly.
How to Test Email from MX
The email functionality from MX can be tested using the Sign-In assistance from the MX website login page. Use the option for“ I forgot my password” and confirm the email is received *.
Note: you will need a Contact record setup in the UX 365 system that uses the email address used for testing the password reset.
If an error occurs, please contact Protech and include the date / time of your testing. We will review and can provide details on the error and recommended steps to resolve.
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